This Privacy Policy ("Policy") describes how rr789 ("Platform", "we", "us", "our") collects, uses, stores, and protects personal information provided by users ("Member", "you", "your") when you access or use the rr789 website at rr789.bio and all associated services. This Policy forms part of the rr789 Terms & Conditions and should be read alongside it. By registering an account or using the platform, you acknowledge that you have read and understood this Policy.
rr789 is committed to protecting the privacy and security of every Member who uses our platform. We understand that your personal data is valuable and that you place significant trust in us when you share it. This Policy has been written to be clear and transparent about our data practices, in line with internationally recognised privacy principles.
rr789 operates as an internationally licensed online gambling platform serving players primarily across Indonesia, including users in Jakarta, Surabaya, Bandung, Medan, Bali, Semarang, Palembang, Makassar, and Yogyakarta. Our services include a sportsbook covering BRI Liga 1, Champions League, EPL, La Liga, and international fixtures; a live casino powered by Evolution Gaming; slot games from Pragmatic Play, NetEnt, Microgaming, and Pocket Games Soft; togel (Indonesia's traditional numbers lottery); and specialty card game verticals.
We collect only the personal data that is necessary to deliver these services, verify your identity, process financial transactions in Indonesian Rupiah (IDR / Rp), prevent fraud, and comply with our obligations under applicable law. We do not sell your personal data to third parties for their own marketing purposes.
The following terms carry specific meanings throughout this Policy:
| Term | Meaning |
|---|---|
| Personal Data | Any information that identifies or could reasonably identify a living individual, including name, email address, phone number, payment account details, device identifiers, and IP addresses. |
| Processing | Any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, deletion, or any combination thereof. |
| Controller | The entity that determines the purposes and means of processing Personal Data — in this context, rr789 and the legal entity operating the platform. |
| Processor | A third party that processes Personal Data on behalf of rr789 under a written data processing agreement (e.g., payment processors, KYC verification providers). |
| KYC | Know Your Customer — the identity verification process rr789 uses to confirm a Member's identity and age before processing withdrawals or in response to fraud-prevention obligations. |
| Cookies | Small data files placed on your device by the platform to store session information, preferences, and analytics data. |
| Sensitive Data | A subset of Personal Data that carries a higher risk if disclosed, including government-issued identification numbers and financial account details. |
rr789 collects Personal Data in the following categories, depending on how you interact with the platform:
3.1 Account Registration Data
3.2 Identity Verification (KYC) Data
3.3 Financial Data
3.4 Technical & Usage Data
3.5 Communications Data
rr789 collects Personal Data through the following channels:
rr789 processes your Personal Data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your rr789 account; authenticating logins; managing account settings and preferences. |
| Service Delivery | Enabling access to all platform features including the sportsbook, live casino, slot games, and togel draws. |
| Payment Processing | Facilitating deposits and withdrawals in IDR via supported local banks and e-wallets; maintaining transaction records. |
| Identity Verification (KYC) | Confirming that Members meet the 21+ age requirement and that account ownership details are accurate. |
| Fraud & Security | Detecting and preventing unauthorised access, bonus abuse, money laundering, multi-accounting, and other prohibited activities. |
| Responsible Gaming | Monitoring gaming patterns to identify potential problem gambling behaviour and to support the self-exclusion and limit-setting tools available to Members. |
| Customer Support | Responding to enquiries, complaints, and technical issues submitted via live chat or email to [email protected]. |
| Legal Compliance | Meeting obligations under applicable anti-money laundering, counter-terrorist financing, and data protection laws. |
| Marketing Communications | Sending promotional emails or platform notifications about bonuses, new games, and seasonal promotions — only where you have opted in to receive such communications. |
| Platform Improvement | Analysing aggregated usage data to improve platform performance, game selection, and user experience. |
rr789 relies on the following legal bases to process your Personal Data:
rr789 does not sell, rent, or trade your Personal Data. We share data only in the circumstances described below, and only to the extent necessary for each specific purpose:
rr789 is an internationally operated platform. As a result, your Personal Data may be transferred to, stored in, and processed in countries outside Indonesia. Not all of these countries have data protection laws that are considered equivalent to those in the European Economic Area or those applicable in Indonesia.
Where such transfers occur, rr789 ensures that appropriate safeguards are in place, including:
By using the rr789 platform, you acknowledge and consent to these international transfers as described in this Policy.
rr789 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of the account plus 5 years after account closure |
| KYC / identity verification documents | 5 years from the date of verification or account closure, whichever is later |
| Financial transaction records | 7 years from the date of each transaction, in line with standard anti-money laundering record-keeping requirements |
| Support communications | 3 years from the date of the last interaction |
| Session and usage logs | 13 months from the date of collection |
| Marketing consent records | Until consent is withdrawn, plus 3 years thereafter as evidence of compliance |
| Responsible gaming activity logs | 5 years from the date of the last self-exclusion or limit-setting event |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with rr789's internal data lifecycle procedures. Where anonymised, the data may be retained indefinitely for statistical and analytical purposes.
rr789 implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:
Subject to applicable law and any overriding legal obligations, you have the following rights with respect to your Personal Data held by rr789:
To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Rights Request — [your account username]". rr789 will respond within 30 days of receiving a valid request. We may ask you to verify your identity before processing the request to protect against unauthorised disclosure.
Please note that certain rights may be limited where rr789 is legally required to retain data (for example, financial transaction records subject to anti-money laundering retention requirements) or where exercising the right would prejudice an ongoing fraud investigation.
rr789 uses cookies and similar tracking technologies on its platform. A cookie is a small text file stored on your device when you visit a website. We use the following categories of cookies:
| Cookie Type | Basis | Purpose |
|---|---|---|
| Strictly Necessary | Contractual / Legal | Essential for the platform to function — maintaining your login session, storing your cart/bet slip, and securing transactions. These cannot be disabled. |
| Functional | Legitimate Interests | Remembering your language preference, display settings, and last-visited game category to improve your return experience. |
| Analytical / Performance | Consent | Measuring page load times, navigation paths, and feature engagement to identify areas for platform improvement. Data is aggregated and anonymised where possible. |
| Marketing / Tracking | Consent | Tracking referral sources and campaign effectiveness so that rr789 can attribute registrations to the correct promotional channel. No personal data is shared with advertising networks. |
You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, though some functional features (such as remembered preferences) may be affected. Strictly necessary cookies cannot be disabled as they are required for the platform to operate securely.
rr789 operates a strict 21+ only policy. The platform is not directed at, and does not knowingly collect Personal Data from, individuals under the age of 21. Age verification is a mandatory step in the account registration and KYC process.
If rr789 becomes aware that it has inadvertently collected Personal Data from a person under 21 years of age, it will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage user will be returned via the original payment method after deducting any withdrawal processing costs.
If you are a parent or guardian and have reason to believe that a minor has registered on the rr789 platform, please contact us immediately at [email protected] with the subject line "Underage Account — Urgent".
rr789 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. When material changes are made, we will notify you via a prominent notice on the platform or by email to your registered address at least 14 days before the changes take effect.
Non-material updates — such as typographical corrections, clarifications of existing provisions, or changes to contact details — may be made without prior notice. The "Last Updated" date at the top of this page always reflects the current version.
Your continued use of the rr789 platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree to the updated Policy, you should stop using the platform and may request account closure by contacting support.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way rr789 handles your Personal Data, please contact our Data Support team through the following channels:
Our data protection practices are built on six core principles that guide every decision we make about your personal information.
Every data exchange between your device and rr789 servers is protected by 256-bit SSL/TLS encryption — the same standard used by major international banks. No data travels in plaintext.
Internal access to Member data is restricted on a strict need-to-know basis. Role-based access policies ensure that only authorised team members can view sensitive account information.
rr789 collects only the personal data strictly necessary for account management, payment processing, and regulatory compliance. We do not harvest data for advertising networks or data brokers.
Every category of data we hold is assigned a clear retention period. Once that period expires, data is securely deleted or fully anonymised — we do not hold onto your information indefinitely.
You can request access, correction, deletion, or portability of your data at any time. Our team responds to all valid data rights requests within 30 days — no delays, no runaround.
When we make material changes to this Privacy Policy, we notify all affected Members at least 14 days in advance — via platform notice or email — so you always know what you are agreeing to.
rr789 combines world-class data protection with an unbeatable range of games — from BRI Liga 1 sportsbook and live casino tables to slot gacor (high-RTP slots) and togel draws. Join over 2.5 million players across Indonesia who trust rr789 with their data and their wagers.
21+ only. Please gamble responsibly. rr789 is an internationally operated platform.